Shipping policy

# Shipping Policy – Niralaya Farms **Last Updated: October 13, 2026** At Niralaya Farms, we aim to deliver your orders safely and efficiently. Please read our shipping policy to understand how orders are processed and delivered. ## 1. Order Processing Orders are processed after successful order confirmation. Processing times may vary depending on product availability, order volume, and verification requirements. Orders placed on weekends or public holidays may be processed on the next business day. ## 2. Shipping Locations Niralaya Farms accepts orders for delivery to eligible locations in India and selected international destinations, subject to shipping availability and applicable regulations. International customers should contact us to confirm delivery availability before placing an order. ## 3. Estimated Delivery Time Delivery times depend on the destination, courier service, and other logistical factors. Estimated delivery timelines, where available, will be communicated during checkout or order confirmation. Delivery estimates are not guaranteed and may be affected by circumstances beyond our control. ## 4. Shipping Charges Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation. International orders may involve additional shipping, customs, import duties, or taxes payable by the customer, where applicable. ## 5. Order Tracking Once your order has been dispatched, tracking details may be shared through your registered contact information, where tracking is available. You can contact our support team for assistance with order status and delivery updates. ## 6. Cash on Delivery and Prepaid Orders Prepaid payment options and Cash on Delivery (COD) may be available for eligible orders within India, depending on the delivery location and checkout options. International orders may require prepaid payment. ## 7. Delays and Delivery Issues Delivery may be delayed due to weather conditions, courier disruptions, public holidays, incorrect address details, customs clearance, or other unforeseen circumstances. Please ensure that your shipping address and contact details are accurate when placing an order. ## 8. Incorrect Address or Failed Delivery Customers are responsible for providing a complete and accurate delivery address and reachable contact number. Additional charges or restrictions may apply if an order must be re-shipped due to incorrect address details or failed delivery attempts. ## 9. Damaged or Incorrect Products If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible with your order number and clear photographs of the package and product. Our team will review the issue and assist according to the applicable return and refund policy. ## 10. Contact Us For shipping questions, delivery updates, or assistance with an order, contact us: **Brand:** Niralaya Farms **Phone:** +91 98712 66258 **Email:** savourexports@gmail.com **Website:** https://www.niralayafarms.com Thank you for choosing Niralaya Farms. We appreciate your trust in our brand.